HAZEM TAHSSIN warrants its wood furniture to be free from defects in material and workmanship for a period of one (1) year from date of delivery to the consumer. This warranty is not transferable and does not apply to merchandise purchased “as is” (Floor samples or clearance items)
Please check, before signing the delivery note, if the items have been delivered in the quantity expected and are not damaged. If needed, specify all reserves next to your signature on the delivery note. No claim will be accepted if “reserves” were not mentioned on the delivery note and not confirmed in detailed email (if possible with pictures showing the problem encountered). The claim must be sent by email within 3 working days following the delivery. This claim email must be addressed to HAZEM TAHSSIN customer care department at customercare@hazemtahssin.com. If the claim is not due to a transport problem, HAZEM TAHSSIN after study and acceptance of your claim, will either reimburse you or replace the goods. Any claim sent after the 3 working day delay will not be accepted.
A 50% deposit on the total amount of the order will be required to start processing it and the 50% balance will be due before delivery once the order is ready in our warehouse
All the texts, comments, illustrations and pictures reproduced on the site http://www.hazemtahssin.com and catalogue are the exclusive intellectual property of HAZEM TAHSSIN CO In compliance with the intellectual property dispositions, Only the private usage is allowed. Any other usage is forbidden except if HAZEM TAHSSIN CO has accepted it. Any reproduction – even partial- of the HAZEM TAHSSIN catalogue is strictly forbidden